1. ACCOUNT INFORMATION

Account settings

What is ProfitBird? (video)

ProfitBird is an online investment platform that allows everyone to invest in crypto currencies. Simply set-up your account, link your crypto currency exchange and start investing in a couple of minutes. We do the rest for you. ProfitBird automatically invests your...

What are the customer requirements?

You can only create an account and use the investment platform if: You are a natural person and 18 years or older; You are authorised to enter into a contractual relation with ProfitBird and to accept the terms. You are aware of the risks in relation to investing in...

How can I create or terminate my account?

You can register here and set-up your account in a couple of minutes. We would regret it if you would like to stop investing with ProfitBird, but we have not made it unnecessarily difficult for you. You have 2 options: 1. You can temporarily stop trading. Simply click...

Investment profile

Where does ProfitBird invest in?

ProfitBird solely invests in unregulated crypto currencies. So what are they? Crypto currencies are a digital representation of value that is not issued or guaranteed by a central bank or a public authority. They are not necessarily attached to a legally established...

How much profit can I make?

Unfortunately, we don’t have a glass ball, so we can’t predict the future of your returns. Check out our live dashboard for the returns in the past. Please note that results achieved in the past are no guarantee of future returns. Your returns will depend on the risk...

Can I also lose money?

Yes, that is possible despite the fact that we make use of smart trading bot technology for investing and trading of crypto currencies. You should be aware of the high risks in relation to investing in crypto currency. Prices of crypto currencies can rise, fall or...

Pricing and payment

What costs do I pay?

As a customer of ProfitBird, you pay a fixed amount per month, depending on the pricing plan you have chosen.  You can find the most up-to-date information about the available plans and prices here. Furthermore, you pay certain transaction costs for the execution of...

Funds and security

Are my funds secure?

Your funds are and remain in your crypto currency exchange account at all times. We have no access to your funds. We only invest and trade them on your behalf. So in the unlikely event of a data breach, it is still impossible for outsiders to access your funds. We...

Can I always access and withdraw my money?

Yes, It is your money so you decide what happens to it! Your funds are and remain in your crypto currency exchange account at all times. So you can always access and withdraw your money from your exchange account. We have no access to your funds. We only invest and...

Is ProfitBird safe to use?

We give top priority to the security of our ProfitBird technology and investment platform. This is what we continuously invest in. Now and in the future. We also take your privacy seriously and handle all your personal data with the utmost care. See our privacy...

2. EXCHANGE INFORMATION

Exchange accounts

Link exchange

What is an API Key?

API stands for Application Programming Interface. As the name already suggests, it is an interface used to link your ProfitBird with exchanges where your funds are located. If you provide your ProfitBird account with the API Key and Private Key of your exchange...

Can I still use my exchange once linked?

Yes, you can continue to use your exchange account once you have linked it to your ProfitBird account. You can therefore continue to use your exchange account as you are used to, while at the same time having ProfitBird's powerful investment strategy executing in the...

3. INVESTMENT INFORMATION

Investment settings

What is the minimum investment amount?

If you want to start trading, you should set an investment amount. The investment amount is defined in the base currency and can be set in your personal dashboard. The investment amount should exceeds the minimum investment amount. The minimum investment amount should...

Can I start or stop investing at any time?

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Base currencies

What is a base currency?

After linking your exchange, you can choose a base currency in your dashboard. The base currency is used to start trading with on your exchange and to transfer any profits to. Also your minimum investment amount is defined in the base currency. You can define the base...

Which base currency should I use?

Which base currency to use depends on your personal view and expectation of the market. As an example, for Binance you can define the following base currencies: Tether (USDT) Bitcoin (BTC) Tether is relatively stable compared to fiat currencies (like USD or EURO)....

4. PERSONAL DASHBOARD (TUTORIALS)

Getting started

How to get started?

Follow the steps below to create your ProfitBird account and to get started: 1. Go to https://www.profitbird.com/ 2. Press button Register in the top menu: 3. Provide your e-mail address and password. If you agree to the Terms and Conditions and Privacy Policy, press...

How to create my first ProfitBird?

Follow the steps below to create your first ProfitBird and to start investing: 1. Go to https://www.profitbird.com/ 2. Press button Log in in the top menu: 3. Log-in by providing your verified e-mail address and password, press LOG IN: 4. If this is your first log-in...

How to add ProfitBirds to my dashboard?

Follow the steps below to add ProfitBirds to your personal dashboard: 1. Go to https://my.profitbird.com and log-in with your credentials 2. To add a ProfitBird to your dashboard, press the Add button in the top bar or the ADD PROFITBIRD button on the INVESTMENT...

Dasboard settings

How to change my account settings?

Follow the steps below to change your account settings: 1. Go to https://my.profitbird.com and log-in with your credentials 2. To change your account settings go to the account icon in the top menu of your dasboard: 3. Go to your Account settings: 4. On your Account...

How to change my investment amount?

Follow the steps below to change your investment amount: 1. Go to https://my.profitbird.com and log-in with your credentials 2. To change your investment amount press the CHANGE AMOUNT IN USDT button in the AMOUNT overview or go to the Settings page via the ProfitBird...

How to change my investment status?

Follow the steps below to change your investment status: 1. Go to https://my.profitbird.com and log-in with your credentials 2. To change your investment status press the CHANGE INVESTMENT STATUS button in the STATUS overview or go to the Settings page via the...

How to change my API Key and Secret?

To link your ProfitBird to your exchange account an API Key and Secret are required. With a linked account your ProfitBird will be able to invest and trade on your exchange account. More information on API Keys can be found here. Obtaining your API Key and Secret on...

How to change my pricing plan?

On the Plan & Billing page you can find your current pricing plan, recent and upcoming invoices and you can either upgrade or downgrade your current pricing plan. 4 pricing plans are available: STARTER - MONTHLY (€10,- per month) BASIC- MONTHLY (€25,- per month)...

5. SUPPORTED EXCHANGES (TUTORIALS)

Binance

Setting up your exchange account on Binance

Follow the steps below to create your Binance account: 1. Go to https://www.binance.com 2. Press the button Register in the top menu: 3. Create an account by filling in your Email address and Password: 4. Provide the Verification Code that was send to your registered...

Find my API key and Secret on my Binance account

API stands for Application Programming Interface. As the name already suggests, it is an interface used to link the ProfitBird platform with the exchanges. If you provide your ProfitBird account with the API Key and Private Key of your Binance account, then the...

Deposit funds to my Binance account

Binance accept fund deposits via different payment providers.  Please be aware that most of the payment providers require a verified account to allow for deposits via wire transfer. Direct credit card deposits are also possible at Binance for which a fee of 2-3% of...

Withdraw funds from my Binance account

Binance accept fund withdrawals via different payment providers. Please be aware that most of the payment providers require a verified account to allow for withdrawals via wire transfer. If you already have an exchange account that directly allows for fiat withdrawals...

Trade BTC/USDT on Binance

Your profitbirds at my.ProfitBird.com can trade from BTC and USDT. To transfer equity from 1 currency to another currency you can perform a limit or market order on your Binance account. Follow the steps below to transfer e.g. BTC to USDT. Note that the same procedure...

Kraken

Setting up your exchange account on Kraken

Follow the steps below to create your Kraken account: 1. Go to https://www.kraken.com 2. Press the button Create Account in the top menu: 3. Provide the requested information and press CREATE ACCOUNT: 4. Enter the activation key that was send to your e-mail address...

Find my API key and Secret on my Kraken account

API stands for Application Programming Interface. As the name already suggests, it is an interface used to link the ProfitBird platform with the exchanges. If you provide your ProfitBird account with the API Key and Private Key of your Kraken account, then the...

Deposit funds to my Kraken account

Deposit funds to Kraken.com via wire transfer To deposit funds to your Kraken account please follow below mentioned steps: 1. Log-In to your Kraken account and go to the Funding page: 2. Select the currency you want to deposit and press Deposit: 3. Select the Deposit...

Withdraw funds from my Kraken account

Follow the steps below to withdraw funds from your Kraken account: 1. Sign in to your Kraken account by going to https://www.kraken.com. 2. Go to the Funding page: 3. Select the currency you want to withdraw and press Withdraw: 4. Select a Deposit Method of choice, in...

Trade BTC/USD/EUR on Kraken

Your profitbirds at my.ProfitBird.com can trade from BTC, USD and EUR. To transfer equity from 1 currency to another currency you can perform a limit or market order on your Kraken account. Follow the steps below to transfer e.g. EUR to BTC. Note that the same...

Coinbase Pro

Setting up your exchange account on Coinbase Pro

Follow the steps below to create your Coinbase Pro account: 1. Go to https://pro.coinbase.com/ 2. Select SIGN UP: 4. Provide the requested information and press CREATE AN ACCOUNT: 5. Coinbase Pro supports GDPR (General Data Protection Regulation), press NEXT: 6. If...

Find my API key and Secret on my Coinbase Pro account

API stands for Application Programming Interface. As the name already suggests, it is an interface used to link the ProfitBird platform with the exchanges. If you provide your ProfitBird account with the API Key and Secret of your Coinbase Pro account, then the...

Deposit funds to my Coinbase Pro account

2 different methods will be discussed in this guide to deposit funds on your Coinbase Pro account: 1. Deposit funds via iDEAL payments 2. Deposit funds via Wire Transfer   1. Deposit funds via iDEAL Follow the steps below to deposit funds via iDEAL on your...

Withdraw funds from my Coinbase Pro account

Follow the steps below to withdraw funds from your Coinbase Pro account: 1. Sign in to your Coinbase Pro account by going to https://pro.coinbase.com. 2. Press Portfolios in the top menu: 3. Go to the WITHDRAWALS tab and press WITHDRAW: 4. Select the currency you want...

Trade BTC/USD/EUR on Coinbase Pro

Your profitbirds at my.ProfitBird.com can trade from BTC and EUR. To transfer equity from 1 currency to another currency you can perform a limit or market order on your Coinbase Pro account. Follow the steps below to transfer e.g. EUR to BTC. Note that the same...

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